Confirm which service needs renewing.
Use the original order details and domain to identify the subscription. MaxTv23 at max23.shop does not renew or recover another provider’s Max Reloaded account. Similar service names do not make accounts interchangeable.
Ask about an existing account first.
If you want to keep a current MaxTv23 setup, contact support with the reference and desired duration or screen allowance. Confirm whether the new order extends the current account or requires new access details before paying.
After renewal is confirmed.
Follow the instructions supplied for the updated account. Refresh the player’s catalog where appropriate, then test a regular channel. Avoid placing repeated orders because one app has not refreshed yet; send the references to support instead.